A Louisville guide to asking VA about in-home care.

Open the Louisville VA guide

The four-page guide includes VA's description of Homemaker and Home Health Aide Care, qualification and authorization questions, a conversation checklist, and current Louisville and national VA contact numbers.

Important: This is general education, not a VA publication or application. VA—not Peacemaker—determines eligibility, clinical need, service availability, authorization, approved hours, provider arrangements and any copay. Do not send VA identifiers, diagnoses, medical records or authorization documents through a public comment or general website form.

Follow the VA path

• Confirm enrollment and registration. If enrollment is uncertain, use VA's official health-care application guidance or call VA enrollment help.
• Ask the VA care team or social worker about Homemaker and Home Health Aide Care, community-care eligibility, clinical criteria, local availability, assessment and any copay.
• Wait for VA instructions. If VA authorizes service, confirm the approved service, hours or frequency, provider arrangement, start instructions and VA point of contact.
• Use the appropriate handoff. Share only the information required for the authorized service through the appropriate VA and secure provider channels.

Louisville and national VA contacts

Use VA's current official pages to confirm contact details and instructions before sending records or relying on a particular process.

After VA instructions are clear

Peacemaker can discuss the care location, requested days and times, non-medical daily routines, and whether the request fits Peacemaker's current scope and caregiver availability. Peacemaker does not determine VA eligibility, clinical need, authorization, approved hours, provider arrangements, copay or payment and does not guarantee service availability.